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8 ways to discuss mystery shoppers’ reports with employees

8 ways to discuss mystery shoppers’ reports with employees

8 ways to discuss mystery shoppers’ reports with employees One of the most important benefits of mystery shopping reports is that it gives you feedback about staff performance. You can use this piece of information to make decisions for your

Yasmin Hisham October 29, 2019November 17, 2019 mystery shopping No Comments Read more

Customer satisfaction survey VS. Mystery Shopping 

Customer satisfaction survey vs Mystery Shopping

Customer satisfaction survey VS. Mystery Shopping  Customer satisfaction surveys and mystery shopping reports are both tools of market research, Each of them has a different job, they cannot be a substitute for each other. Although we cannot imply, that mystery

Yasmin Hisham October 10, 2019November 12, 2019 mystery shopping No Comments Read more

How Mystery shopping Service Can Help Your Business Thrive?

How Mystery shopping Service Can Help Your Business Thrive?

How Mystery shopping service can help your business? Mystery shopping service is a type of market research used since the 1940s to measure employees’ integrity. The mystery shopping service now can be used beyond that, it helps business owners to

Yasmin Hisham October 8, 2019November 18, 2019 mystery shopping No Comments Read more

The Ultimate Hotel Mystery Shopping Checklist

The Ultimate Hotel Mystery Shopping Checklist

Why do you need hotel mystery shopping services? Is improving the quality of service of your hotel your biggest concern? As a hotel manager, you definitely want your hotel to have the best reputation among its rivals in the market,

Nourhan Badr July 8, 2019November 18, 2019 hotel mystery shoppers No Comments Read more

4 Quality Management Issues In Hospitality Industry

quality management issues in hospitality industry

  50 % of loyal customers don’t mind to try the service of your competitors. This means competition in the hospitality sector is getting heated. Despite the long history of Quality management and numerous studies and researches, your job is

Anna Morozova June 29, 2019November 18, 2019 hotel mystery shoppers No Comments Read more

Top 4 Advantages Of Mystery Shoppers For Restaurants

Top 4 Advantages Of Mystery Shoppers For Restaurants

Any shortcomings in restaurant performance may be the reason why your clients don’t want to repeat their experience and, which is even more crucial, spread negative opinions about it. Hence, problems with revenue, a decreasing number of visitors, and a

Anna Morozova May 28, 2019November 12, 2019 restaurant mystery shopper No Comments Read more

Your ultimate guide to meet international online banking security standards

Your ultimate guide to meet international online banking security standards

The financial sector faces an endless struggle, arranging their work in compliance with all the international online banking security standards. With new tools for customers’ delight, more risks and requirements appear. To overcome all the challenges and set apart from

Anna Morozova May 28, 2019November 18, 2019 bank mystery shopper No Comments Read more

4 Reasons Why Your Restaurant Should Get Evaluation Services

4 Reasons Why Your Restaurant Should Get Evaluation Services

It’s Ramadan! This holy month is a great occasion for family and friends’ gatherings, practicing religious rituals, and having Iftar and Suhoor at new places. Ramadan is known for being the peak season for restaurants and cafés, and you definitely

Mayar Sabry May 4, 2019November 12, 2019 restaurant mystery shopper No Comments Read more

5 Reasons Why Your Bank Needs Mystery Shopping Services

5 Reasons Why Your Bank Needs Mystery Shopping Services - mystery shopper bank

90% of unsatisfied customers will not leave negative feedback but will go to your competitors. That means you must always keep an eye on your bank standards to be sure your company implements them in practice and not on paper. Mystery

Anna Morozova March 30, 2019November 18, 2019 bank mystery shopper No Comments Read more

What’s Ghost Shopping & How it Works

What's Ghost Shopping & How it Works

What’s Ghost Shopping Ghost shopping, also called mystery shopping, secret shopping, and so many other names. Ghost shopping is a tool of market research, where an undercover employee visits a place (restaurant, hotel, bank, retail shop, airline company…) to assess

Mayar Sabry March 25, 2019November 12, 2019 mystery shopping No Comments Read more

Recent Posts

  • 8 ways to discuss mystery shoppers’ reports with employees
  • Customer satisfaction survey VS. Mystery Shopping 
  • How Mystery shopping Service Can Help Your Business Thrive?
  • How To Meet Customer’s Needs and Expectations In Hospitality
  • The Ultimate Guide for 5-Star Hotel Design Guidelines 2019

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