8 ways to discuss mystery shoppers’ reports with employees One of the most important benefits of mystery shopping reports is that it gives you feedback about staff performance. You can use this piece of information to make decisions for your
Customer satisfaction survey VS. Mystery Shopping Customer satisfaction surveys and mystery shopping reports are both tools of market research, Each of them has a different job, they cannot be a substitute for each other. Although we cannot imply, that mystery
How Mystery shopping service can help your business? Mystery shopping service is a type of market research used since the 1940s to measure employees’ integrity. The mystery shopping service now can be used beyond that, it helps business owners to
Mystery shopping popularity is growing fast, especially with the remarkable shift of the market towards customer satisfaction and delight. Technology played a huge role in the evolution of this industry. This blog highlights the five reasons why you have to
What’s Ghost Shopping Ghost shopping, also called mystery shopping, secret shopping, and so many other names. Ghost shopping is a tool of market research, where an undercover employee visits a place (restaurant, hotel, bank, retail shop, airline company…) to assess
